RIVER CITY COMMUNITY CREDIT UNION PRIVACY NOTICE (Updated 4-22-09) As your financial institution, we are committed to protecting our member’s privacy.   You can be confident that your financial privacy is a priority of this Credit Union.   We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information.   If you have any questions, please call us at 608-782-5050 or 1-800-887-0354. NOTICE OF PRIVACY PRACTICES River City Community Credit Union (RCCCU) collects nonpublic personal information about you from the following sources: Information we receive from you on applications and other forms; Information about your transactions with us or others; Information we receive from a consumer reporting agency; Information obtained when verifying the information you provide on an application or other forms.   This may be obtained from your current or past employers or from other financial institutions where you conduct business. We may disclose all the information we collect, as described previously, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect our member's privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the member information we provide to third parties. We do not disclose any nonpublic personal information about you to anyone, except as permitted by law.   If you decide to terminate your membership we will not share information we have collected about you, except as permitted or required by law. SECURITY MEASURES We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.   Our employees are trained in the importance of maintaining confidentiality and member privacy.   We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. WHAT YOU CAN DO TO HELP PROTECT YOUR PRIVACY Protect your account numbers, card numbers, PINS (personal identification numbers) and passwords.   Never keep your PIN with your debit or credit card which can provide free access to your accounts if your card is lost or stolen. Use caution when disclosing your account numbers, social security numbers, etc. to other persons.   If someone calls you, explains the call is on behalf of the credit union and asks for your account number, you should be aware.   Official credit union staff will have access to your information and will not need to ask for it. Keep your information with us current.   It is important that we have current information on how to reach you.   If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.   If your address or phone number changes, please let us know. If you have any questions or concerns regarding this notice, please do not hesitate to call us -- we are here to serve you.   1009 S. 4th St. LACROSSE, WI 54601 608-782-5050 or 1-800-877-0354 www.rcccu.org